Frequently Asked Questions

Got some more questions? Here you'll find the answers your looking for!

Where can I find my license?

In your emails! After a successful purchase you will receive a license key sent to you from my merchant of record Paddle. Make sure you check your spam folder! If you still can’t find your license, please contact me!

Where can I get an invoice for my purchase?

In your emails! As part of your purchase you should have received two messages from my merchant of record: Paddle. One of them contains a link that you can use to generate your invoice.

How do I get a refund?

Via email. I offer a 7 day no-questions-asked money-back guarantee. If your purchase was done within the past 7 days send me an email. and I will issue your refund. Processing of refunds takes anywhere between 3-5 business days.

What happens one year after I bought my license?

With every purchase you will receive one year of free updates. After that one year is over your license will still keep working with the latest version that was available at the time. If you want further updates you will be able to purchase another year of updates for a heavily discounted price.

Is there a trial version of Notebag?

Yes! I offer a fully functional 7-day trial for you. To get started download the app and select the “Start 7-day trial” option in the license activation window. After the trial expires you will be given the option to purchase a license or export your existing notes.

Is there a mobile version of Notebag?

Not yet! I’m working on figuring out the best way to bring the Notebag experience to mobile. It is one of the main feature requests, so expect roadmap updates regularly.

Can I synchronize my notes between devices?

Sort of! You can set the note storage path of Notebag to your Dropbox or other cloud storage and sync your notes this way. A native sync functionality will be available soon.

I have a feature request!

That’s great! You can write me an email and describe what you have in mind! If I think it’s a good fit, I’ll add it to the roadmap

Where are my notes stored? Is it secure?

All notes are stored locally on your computer. You can configure where exactly. They are saved in a file encrypted with the AES-256-CBC algorithm. The only person able to access them is you.

Are my notes locked into Notebag?

No, they are not. You can export your notes at any time by opening the application preferences and selecting the “Export” option. Your notes will be exported to a folder full of plain Markdown files for you to use however you please.

Who is making Notebag?

My name is Richard and I’m primarily a freelance web developer. Notebag is my current side project. I do all the coding, marketing, design and everything else. If you want to have a chat, reach out to me on Twitter

Buy Notebag


Download for Windows, Mac and Linux

Instant live preview while you type

Light and dark mode supported

100% keyboard compatible

Quick show and hide for minimum distraction

Bi-directional linking for con­nect­ed knowledge

7 day money-back guarantee. Local taxes may be added during checkout.